Transformation & management · Leading Across Cultures

Leading and cooperating effectively across cultures

Feedback, decisions, hierarchy, disagreement, negotiation: what works in one team can stall in another. The aim is shared working rules, not cultural clichés.

For whom

Expatriate or newly appointed leaders, international project managers, multicultural teams, and Europe–Asia commercial or partnership relationships.

The situation

Misunderstandings accumulate, decisions are reopened, partners seem to agree and then nothing happens. Cooperation costs more energy than it should.

The approach
  1. 01

    Diagnose cooperation issues

    Feedback, decision, hierarchy, disagreement and negotiation, examined in context.

  2. 02

    Work from real cases

    Real examples and role-plays, without reducing individuals to national stereotypes.

  3. 03

    Build team rules

    Decision modes, escalation, communication and conflict management.

  4. 04

    Support in practice

    Workshops, manager support or preparation for an international appointment.

Deliverables
  • Context-specific reference points
  • Team working conventions
  • Cooperation guide
  • Debrief and actions to test
Terms

Workshops, individual or team support, pre-assignment modules. Scope defined by quotation.

Experience behind it

16 years of expatriation in six countries — China, Malaysia, Indonesia, Denmark, Algeria and the United Arab Emirates — leading multicultural teams in executive roles at Schneider Electric.